Chapter 2: Origin and Ancient Hospitality. Innovative customer service training in the hospitality industry. TTQS model.
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The word “hospitality”. Origin & Meaning.
Soul of hospitality & ancient customs Introduction
“A soul of hospitality and a heart of humanity is a house of love, peace, freedom, liberty & justice.” Auliq Ice.
Hospitality zone.
Middle Eastern ancient hospitality. An Introduction to Middle Eastern Ancient Hospitality.
Quick Quiz - Video: The Bedouin Lifestyle
Do you know the Hospitality limitation in Arab (Islam) traditions?
Inspiration real-life story: Mubarak Bin London.
Inspired host/guest stories.
Inspired host/guest stories.
Both stories are presented in the class by the facilitator:
*Arabic Break
*Lost and nowhere to go.
The Transition from ancient to modern hospitality.
We no longer know or may forgot this beautiful bond of hospitality. We must admit that the times have produced such great changes among peoples and especially among us, that we are much less obligated by the sacred and respectable laws of this duty than the ancients were.
We no longer know or may forgot this beautiful bond of hospitality. We must admit that the times have produced such great changes among peoples and especially among us, that we are much less obligated by the sacred and respectable laws of this duty than the ancients were.
Class Brainstorming activities:
Travel back in Time: 1,000 years ago, treat your guests more than expected to create “Great Memorable Guest Experience”.
And much more: Videos and more inspiring ancient hospitality stories.
Travel back in Time: 1,000 years ago, treat your guests more than expected to create “Great Memorable Guest Experience”.
And much more: Videos and more inspiring ancient hospitality stories.
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