It's time to Empower Soft Skills - Hospitality to the Core.

 

The Innovative Customer Service Training is a unique pathway towards empowerment and soft upgrading skills for your team.

It is all about empowering the roles of customer service professionals for the first time, by learning and mastering four main elements of the TTQS Model, namely:

Host, Guest, Product, and Quality service.

Innovative Customer Service Training can be customized. Therefore we offer two pathways for the hospitality industry and other customer services industries.

 Duration for the hospitality industry is four days, 4hrs per day.

2.     Duration for other industries is three days, 5hrs per day.     Contact us today for a special discount.