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Hospitality Deep Dive

Educate. Engage. Excel. Empower. Transform Human Capital beyond performance. Creating training contents and facilitate workshops. Customer Service training with major hotels under the titled: Together Towards Quality Service around the world. Empowering organizations and individuals to perform beyond performance, gaining competitive advantage in realizing their full potential. Promoting customer-centric culture and organization excellence.

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Chapter 9: Service Quality - RATER. Part One. Innovative Customer Servic...

Posted by points2deliver on June 27, 2020

#hospitalitydd culture customer centric customerservice happiness hotels quality qualityservice

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Chapter 8: Paradigm. Innovative Customer Service Training. TTQS Model. H...

Posted by points2deliver on June 25, 2020

#hospitalitydd knowledge qualityservice TTQSModel UAE

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Chapter Seven: Innovative Customer Service Training. Professionalism in ...

Posted by points2deliver on June 17, 2020

#hospitalitydd customer centric customerservice employee engagement quality qualityservice

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Chapter Six: Innovative Customer Service Training. Exceed Guests Expecta...

Posted by points2deliver on June 13, 2020

engagement guestexperience hospitality hospitalitydd qualityservice servqual training TTQSModel workshop

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Chapter Six: Innovative Customer Service Training. Exceed Guests Expecta...

Posted by points2deliver on June 13, 2020

#hospitalitydd customer centric customerservice employee frontoffice hospitality hospitalityindustry

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Chapter Five: Innovative Customer Service Training. The Four E's of Expe...

Posted by points2deliver on June 06, 2020

#hospitalitydd customer centric customerservice economy frontoffice guestexperience hospitality hospitalitydd hospitalityindustry hotels qualityservice training TTQSModel

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Strategic Planning: Pillar of Customer-Centric Culture.

Posted by points2deliver on May 30, 2020

customer centric employee empowerment engagement organization qualityservice strategic training

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Chapter Three: Innovative Customer Service Training. Service Vs Hospital...

Posted by points2deliver on May 28, 2020

#GMGE #hospitalitydd customerservice empowerment guestexperience hospitality hospitalitydd hospitalityindustry hotels TTQSModel

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Chapter Two: Origin & Ancient Hospitality. Innovative Customer Service T...

Posted by points2deliver on May 22, 2020

customer centric customerservice empathy empowerment frontoffice growthmindset guestexperience hospitality hospitalitydd hospitalityindustry quality qualityservice skills training TTQSModel UAE

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Connecting with your customers - guests Analysis

Posted by points2deliver on May 19, 2020

#hospitalitydd business culture customer centric customerservice development empathy engagement GMGE growthmindset guestexperience hospitality hospitalityindustry TTQSModel

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Customer Service Training in the Hospitality industry using TTQS Model

Posted by points2deliver on February 05, 2020

#hospitalitydd customerservice employee empowerment guestexperience hospitality hospitalityindustry knowledge qualityservice servqual skills training TTQSModel

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Hospitality deep dive into TTQS model - Customer Quality Service

Posted by points2deliver on November 26, 2019

#hospitalitydd customer centric customerservice hospitality qualityservice servqual sme TTQSModel workshop

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TTQS Model - Excellence in Delivering Quality Service in the hospitality industry

Posted by points2deliver on November 14, 2019

#GMGE #hospitalitydd customerservice development empowerment hospitality hotels presentation qualityservice servqual skills Tanzania TTQSModel UAE workshop

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Hassan Al Jabri

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